Privacy & Cookies

1. Who We Are

Empowerment Partners is a coaching practice operated by Carol Pryce.

For the purposes of data protection law, Empowerment Partners is the “data controller” of your personal information.

If you have any questions about this policy or how your data is handled, please contact:

Email: carol@empowermentpartners.co.uk
Address: Empowerment Partners Ltd.,
Business & Technology Centre
Bessemer Drive
Stevenage
SG1 2DX

2. What Information We Collect

We may collect and process the following information:

Information You Provide Directly

  • Name
  • Email address
  • Telephone number
  • Information included in enquiry forms
  • Information shared during coaching sessions

Information Collected Automatically

When you visit the website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

This information may be collected using cookies (see Section 7).

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide coaching services
  • Arrange and manage sessions
  • Send relevant service-related communications
  • Improve the website and user experience
  • Meet legal or regulatory obligations

We do not sell your personal information to third parties.

4. Lawful Basis for Processing

Under UK GDPR and the Data Protection Act 2018, we rely on the following lawful bases:

  • Contract – where processing is necessary to deliver coaching services
  • Legitimate Interests – to respond to enquiries and improve our services
  • Consent – where required (for example, certain cookies)

5. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your information.

Your information may be stored securely using trusted service providers such as:

  • Website hosting providers
  • Email platforms
  • Secure scheduling systems

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or professional requirements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Restrict or object to processing
  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

Cookies Policy

7. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function effectively and provide information to site owners.

8. Types of Cookies We Use

Essential Cookies

These are necessary for the website to function properly and cannot be switched off.

Analytics Cookies

These help us understand how visitors use the website (for example, via Google Analytics). They allow us to improve the site.

Third-Party Cookies

Some embedded content (such as YouTube videos or scheduling tools) may set cookies through third-party providers.

9. Cookie Consent

In accordance with the Privacy and Electronic Communications Regulations 2003, non-essential cookies will not be placed on your device without your consent.

When you first visit the site, you will be asked to:

  • Accept cookies
  • Reject non-essential cookies
  • Manage your preferences

You can change your preferences at any time via the cookie settings link.

10. Managing Cookies

Most browsers allow you to:

  • View cookies
  • Delete cookies
  • Block cookies

Please note that disabling some cookies may affect website functionality.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.